Business Ops & Growth Blog | Paul Jarman Coaching

The year my revenue went up and my profit went down

by: Paul JarmanPublished on: 01/11/2026

In 2019 my shop had its biggest year for revenue and made less profit than the year before. Here’s where the money went, and why a lot of owners don’t find out for two years.

revenue up profit downcost of growthonline sales marginretail business lessonssmall business profit

Working sixty hours a week: the two things owners actually want from them

by: Paul JarmanPublished on: 25/10/2026

Two owners work the same hours. One wants the hours back, one wants more from them. The fix starts in the same place: what one of your hours is worth in profit.

business owner working hoursprofit per hoursixty-hour weeksmall business profitabilityowner-led business

Turnover up, profit flat: why owners don’t see it for two years

by: Paul JarmanPublished on: 22/10/2026

Your revenue numbers look good every week. Your profit shows up once a year, usually from the accountant. The gap between those two is where the growth goes.

turnover up profit flatsmall business profitmonthly management accountscost of growthrevenue versus profit

The hour you never have for your team

by: Paul JarmanPublished on: 15/10/2026

You’d spend an hour showing someone properly if you had one. You don’t. Here’s why the second time it comes back wrong isn’t about them, and what to do instead of finding an hour.

no time to train stafftraining your teamsmall business team developmentfeedback to your teamowner-led business